Symptom
When you create a new sales contract from a sales quote, you found some Price Component is not copied to the sales contract.
However, for some other price components, they're copied.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Open Sales Quote 123 (123 represents the sales quote ID).
- Nevigate to Products tab, for one item, you can see the pricing components with values here, such as component ABC, DEF. (ABC, DEF represents the components ID)
- Nevigate to Sales Document tab, create a follow up Contract.
- Then Open the contract, go to Pricing tab. Here, you can see the pricing component ABC is missing, but DEF. is copied here.
Cause
Price component DEF of the item in Sales Quote 123 is manually added/changed. Therefore, it is copied to the follow-up document. Whereas, price component ABC is not manually changed or added. As only manually changed or added price components are copied, ABC is not copied.
Resolution
This is normal system behavior as designed.
Keywords
Pricing Component, Contract, Sales Quote, Pricing , KBA , LOD-LE-COP-SLS , Sales Contract , Problem
Product
SAP Cloud for Customer core applications all versions