SAP Knowledge Base Article - Public

3022673 - 2H 2020 - Print screen not working correctly in administer time page

Symptom

When trying to print the time records in administer time via browser print or CTRL+P, the time records are not visible in the print preview.

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central: Time Off

Reproducing the Issue

  1. Navigate to administer time for an employee
  2. In the time records screen, click on print or CTRL+P
  3. The print preview does not show the time records:


Resolution

The Engineering team is working on a code fix for the same. In the mean time, a work-around is to check the 'Disable SAP Fiori 3 header' checkbox in company settings in provisioning.

This KBA will be updated with the release date of the fix.

Keywords

WEF-11459, Time Off, Administer time, print screen, CTRL+P, time records, employee central, Disable SAP Fiori 3 header , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , Problem

Product

SAP SuccessFactors Employee Central 2011 ; SAP SuccessFactors HXM Core 2011