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3022708 - SUM ERROR: The system cannot generate the add-on queue due to missing add-ons or support packages.

Symptom

When you are performing ERP6.0 EHP8 or NetWeaver 7.5 upgrade, SUM stops with following error in phase PREP_EXTENSION/ADDON_QCALC:

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Checks after phase PREP_EXTENSION/ADDON_QCALC were negative!
Last error code set:
Queue calculation failed since ADDons are missing

ERROR: The system cannot generate the add-on queue due to missing add-ons or support packages.

Choose Back until you get to the add-on selection dialog to change your selection. 
Missing add-on(s):

Package  Component 
???      VIRSANH

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The error message in the log SPDA_ADDONQCALC.LOG is as below:

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3WETN586 There are upgrades to required software component versions missing
3EETN582 Software component "VIRSANH" rel."9999999999" is required
3EETN584 Revise the selections and decisions in the phase IS_SELECT
2WETN586 There are upgrades to required software component versions missing

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While you were generating the stack file in Maintenance Planner, there was the following warning:

Software component version VIRSANH 9999999999 does not exist in PPMS


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Environment

SAP ABAP Systems

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

EHP8 FOR SAP ERP 6.0, VIRSA, VIRSAHR, GRC, GRCPINW, GRCPIERP, Queue check, Kernel, MP , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-UPG-MP , Maintenance Planning Tools , Problem

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