Symptom
Unable to retrieve data from the datasource. Error: You have no authorization to the model
Environment
- SAP Analytics Cloud (SAC)
- Live Data Connection
Reproducing the Issue
- Create story based on one model based on Live Data Connection
- Share story and model with user A
- Logon with user A
- Open the story
- User A is prompted for credentials
- User A enters credentials and is successfully authenticated
- Refresh of story fails with widgets showing the error:
Unable to retrieve data from the datasource. Error: You have no authorization to the model
Cause
- The user has no access privileges to the data
Resolution
- Use the correct credentials for accessing the data
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Have a question? Ask it here on the SAP Community. Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
- SAP Analytics Cloud > Learning > Guided Playlists
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Keywords
Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, right, permission, authorization, data, error, chart, story, model, stories, models, user, role, roles, data, source, datasource , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem
Product
SAP Analytics Cloud 1.0