SAP Knowledge Base Article - Public

3023058 - Unable to retrieve data from the datasource. Error: You have no authorization to the model happens when opening stories in SAP Analytics Cloud (SAC)

Symptom

Unable to retrieve data from the datasource. Error: You have no authorization to the model

Environment

  • SAP Analytics Cloud (SAC)
  • Live Data Connection

Reproducing the Issue

  1. Create story based on one model based on Live Data Connection
  2. Share story and model with user A 
  3. Logon with user A
  4. Open the story 
  5. User A is prompted for credentials
  6. User A enters credentials and is successfully authenticated
  7. Refresh of story fails with widgets showing the error:
    Unable to retrieve data from the datasource. Error: You have no authorization to the model

Cause

  • The user has no access privileges to the data

Resolution

  • Use the correct credentials for accessing the data

See Also

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Keywords

Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, right, permission, authorization, data, error, chart, story, model, stories, models, user, role, roles, data, source, datasource , KBA , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , Problem

Product

SAP Analytics Cloud 1.0