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SAP Knowledge Base Article - PreviewSymptom
You are using Outlook Server Side Add-In to integrate Outlook to C4C. However, the events moved to Outlook folder SAP E-Mails are not synced to the system. Just the emails moved to this folder are synced.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2011
Keywords
server side integration, outlook, SAP E-Mails folder , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To
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