SAP Knowledge Base Article - Preview

3023095 - Permission refreshing issue after conversion of external user to internal user and HRIS sync job for New Hires - Onboarding

Symptom

  • The new hires who was created through ONB or HRIS Sync cannot see or be viewed their employee info although they already be configured in correct permission groups.
  • Due to which HR or any other responsible group is not able to view the employee profile from employee search.
  • They receive the below error: You do not have permission to view this profile.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

permission, obx, internal user, hris sync job, convert user, ConvertExternalUsertoInternalUser , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

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