SAP Knowledge Base Article - Public

3023117 - What will be SuccessFactors behavior when integrated with IAS and a maintenance window is happening?

Symptom

  • What will be SuccessFactors behavior when integrated with IAS and a maintenance window is happening?
  • What will be the IAS message when there is a downtime or maintenance window?

Environment

  • SAP SuccessFactors HXM Suite
  • SAP Cloud Platform Identity Authentication Service

Resolution

  • What will be SuccessFactors behavior when integrated with IAS and a maintenance window is happening?

             Nothing will change and the default message of the maintenance window will remain the same.

             Here you can found more details about the process 2883888 - SuccessFactors outages and maintenances - when will they happen?

  • What will be the IAS message when there is a downtime or maintenance window? 

             Identity Authentication is a multi-tenant system where tenants share the hardware and software and use dedicated (and isolated) database instances for persistence. Since IAS is configured as High Availability end users will not notice                when downtime or the maintenance window happens.

             More details can be found in Disaster Recovery/High Availability

See Also

2791410 - Integrating SuccessFactors with SAP Cloud Identity Authentication Through the Upgrade Center

Keywords

IAS, down, error to access, error to login , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

Product

SAP SuccessFactors HXM Suite all versions