3023297 - FC web sites not accessible after a SP/patch installation on Windows server 2016 and higher - FC

Symptom

FC web sites ( Administration console, legacy and HTML5) do not work and application pool crashes.

The following error is displayed on Windows event viewer each time trying to access any FC web site:

Faulting application name: w3wp.exe, version: 10.0.14393.0, time stamp: 0x57899b8a

Faulting module name: PerfMon64.dll, version: 10.19.10014.0, time stamp: 0x5c45e2de

Exception code: 0xc0000409

Fault offset: 0x000000000013f68f

Faulting process id: 0x188c

Faulting application start time: 0x01d71a39a7ee01ed

Faulting application path: c:\windows\system32\inetsrv\w3wp.exe

Faulting module path: C:\Program Files\Microsoft Monitoring Agent\Agent\APMDOTNETAgent\V10.19.10014.0\PerfMon64.dll

Report Id: 72f1d508-9d32-48e0-920b-0e3bea6e1ead

Faulting package full name:

Faulting package-relative application ID:

Environment

SAP Financial Consolidation (FC) 10.1

Windows Server 2016 and higher

Product

SAP Financial Consolidation 10.1

Keywords

blank page , page blanche , instalation , patch 07 , patch 08 , patch 03 , ERR_HTTP2_PROTOCOL_ERROR , 500 error , site , admin , KBA , EPM-BFC-UI5 , Web HTML5 UI5 , Problem

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