3023494 - Error message: Response from external server has status code of 500 when exporting data from SAP Analytics Cloud to S/4HANA

The following error message occurs in SAP Analytics Cloud (SAC) when exporting transactional data from SAP Analytics Cloud to S/4HANA:

• Response from external server has status code of 500

• SAP Analytics Cloud (Enterprise) 
• SAP S/4HANA

1. Navigate to: Menu > Files > My Files > Public > Models
2. Open the specific Model
3. Switch to “Data Management” Tab
4. In the “Export Jobs” section, click on create a new “Export Data To SAP S/4HANA”
5. Select the connection
6. Click Next

• Missing authorizations in SAP S/4HANA for the user running the Export Job

Follow the instructions to configure the OData service in the SAP S/4HANA gateway system:

• SAP Gateway Foundation (SAP_GWFND) - Activate and Maintain Services
• Activating OData Services on the Gateway Server

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

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