SAP Knowledge Base Article - Preview

3023635 - SAP Marketing: Communication Category can't be deleted

Symptom

You want to delete a communication category that is not used anymore and even after removing all permission fields from the forms and landing pages, which were assigned to this communication category, you are receiving the error message "Communication Category can't be deleted. It is used by a landing page"


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Environment

  • SAP Marketing Cloud Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Communication Category, Landing Page, Form, Permissions, Communication Category can't be deleted. It is used by a landing page, unable to delete communication category , KBA , CEC-MKT-DM-PER , Marketing permissions , How To

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