The tunnel connection option from connection type is greyed out from SAC. You can notice this dialogue box:
Some connection types are disabled because they require live on-
premise data to be passed through the SAP Cloud Platform Cloud
- SAP Analytics Cloud
Reproducing the Issue
- Go to Connection
- Click on "+" icon to create new connection
- Select SAP BW, SAP HANA or SAP S/4HANA option from connection list
- Click on Connection Type
- Notice that option called "Tunnel" is greyed out
"Allow live data to securely leave my network" was disabled for tenant
- Visit System option -> Administration -> Datasource Configuration
- Now Click on pencil icon at top right corner
- Enable option called "Allow live data to securely leave my network" from Live Data Sources section
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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