3023650 - Tunnel connection option greyed out in SAP Analytics Cloud (SAC)

The tunnel connection option from connection type is greyed out from SAC. You can notice this dialogue box:

Some connection types are disabled because they require live on-
premise data to be passed through the SAP Cloud Platform Cloud
Connector.

• SAP Analytics Cloud

1. Go to Connection
2. Click on "+" icon to create new connection
3. Select SAP BW, SAP HANA or SAP S/4HANA option from connection list
4. Click on Connection Type
5. Notice that option called "Tunnel" is greyed out   

"Allow live data to securely leave my network" was disabled for tenant

1. Visit System option -> Administration -> Datasource Configuration 
2. Now Click on pencil icon at top right corner
3. Enable option called "Allow live data to securely leave my network" from Live Data Sources section 

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud > Learning > Data Connections
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

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