SAP Knowledge Base Article - Public

3024028 - You Can Not See Inline Images When Upload an E-mail via Server Side

Symptom

You add inline images to your e-mail and when you upload via the server side groupware into Cloud for Customer, the images get lost.

Environment

 SAP Cloud for Customer

Cause

This feature is not available in server side.

Resolution

This is not supported by server side.

To give this as a Idea for future release, you can follow the steps above and post your idea in Influence.

1.  If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder 
2.  If you are a customer:             
a.    Contact your the Account Executive.
b.    Check the link clicking here.
        C4C : An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea: You can access clicking here for C4C.
        ByD : An alternative option may be to check the SAP Business ByDesign Ideas Forum to submit an idea: You can access clicking here for ByD.

See Also

2785866 - E-mail Viewer Tab Is Not Visible

Keywords

Cloud for Customer, C4C, Server side, Groupware, E-mail, Outlook, Attachments, Images , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

Product

SAP Cloud for Customer add-ins 2021 ; SAP Cloud for Customer core applications 2011