SAP Knowledge Base Article - Public

3024102 - 'Send Email' Page Inside Job Application Still Available After Application Purge - Recruiting Management


'Send Email' page from Correspondence section inside Job Application is still available after Job Application anonymization.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting > Job Requisition
  2. Open a Job Requisition
  3. Find a purged Job Application
  4. Under the 'Correspondence' section, click on 'Send Email'


This is an inconsistent behavior. 'Send Email' page should not be available if Job Application has already been anonymized.


Software Engineering team has acknowledged this behavior and they are currently working on it.

The fix is target to be deployed within 2011.

If you want to follow up on this issue, you can either submit a ticket to Product Support team or click on star to bookmark this article in order to receive updates about this issue from this article. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP for Me


send, email, page, job, application, purged, anonymized , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem


SAP SuccessFactors Recruiting all versions