Symptom
After upgrade, the SIA and CMS server do not start, following error is present in the logs:
The root server reported an error Initialization Failure.
(Reason: SAP BusinessObjects BI platform CMS: Unable to connect to the CMS system database "BI4_CMS_DSN".
Reason: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specifiedSAP BusinessObjects BI platform CMS:
Unable to connect to the CMS system database "BI4_CMS_DSN".
Reason: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified CDatabase::Open failure. ).
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Environment
- SAP Crystal server 2016/2020
- SAP Business Intelligence Platform 4.2, 4.3
- Windows
- Default SQL Anywhere 17 DB used as CMS DB.
Product
Keywords
FWM 20031, DSN, ODBC, empty , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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