Symptom
Candidate complete PDC and now candidate no longer appears on hiring manager dashboard but is available on admin dashboard
Environment
SAP SuccessFactors Onboarding
Cause
- The data entered in the New Hire Data Review, Personal Data Collection are in EC structures and these data are synced to the User Data (User Structure) by HRIS Sync.
- For b2105, we depend on the HRIS Sync
Resolution
- HRIS Sync can be scheduled to run more frequently
- Once HRIS sync was ran information is synced and candidates appears on dashboard for manager
- Engineering team are continuing to work on fix so HRIS sync will not have to be scheduled so often.
- Engineering is planning this enhancement for 2111 release (roadmap disclaimer applies)
Keywords
HRIS, Delay, hiring manager, candidate, PDC, mph, permissions, obx, onboarding, 2.0 , KBA , LOD-SF-OBX-DBD , Dashboard , LOD-SF-OBX , Onboarding 2.0 , Problem
Product
SAP SuccessFactors Onboarding 2011