SAP Knowledge Base Article - Public

3024616 - Concur Expense Report- Payables Open Amount is Different From Total Expenses Amount

Symptom

When checking a Concur expense report in the Employee account monitor you notice the payment amount is differnt to the total expense amount as entered in the JSON file (tag:totalApprovedAmount).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the General Ledger work center.
  2. Under Concur go to the Expense Reports view.
  3. Show All Expense Reports.
  4. Select the relevant Report Key. You notice the total expense amount in the Total Expenses collumn, for example 100,00 LC (LC= Local Currency). 
  5. Press View and choose Journal Entry.
  6. You notice the accounts payable amount to be much less, for example 25,00 LC. 

Cause

The Concur expense report contains not only expense report of payment type Cash, PAYER=COMP/PAYEE= EMPL but also CBCP (company billed/company paid) payments, meaning, credit card payments directly to the credit card vendor, PAYER:COMP/ PAYEE CBCP.

As the expense report contains different payment types, more than one business transaction has been created for the system report key ID>

In the General Ledger Expense report you can only view one of the generated journal entries.

Resolution

The system is working as designed.

In the Source Documents view of the General Ledger you will find two business transactions for the same report key ID, one for the employee expense report and one expense report for the credit card vendor.

See Also

3523337 - Error Message -PEV with expense document reference of type Expense Report already exists - When Trying to Post Concur Expense Report

Keywords

Concur, Expense Report, Journal Entry, Total Expenses , KBA , journal entry , partial , total expenses , concur expense report , AP-FMD-EER , Business ByDesign: External Expense Report , How To

Product

SAP Business ByDesign all versions