SAP Knowledge Base Article - Public

3024764 - Sales order not appearing in the Project under sales tracking tab

Symptom

Sales order is linked to the project but still you cannot see the sales order in the Project.

Environment

 SAP Business ByDesign

Reproducing the Issue

  1. Go to Project management Work center
  2. Go to projects
  3. Search and open respective project
  4. Go to Sales tracking tab
  5. Go to Document Flow tab
  6. You cannot see the sales order
  1. Go to sales order assignment tab 
  2. You can see the documents

Cause

The sales tracking tab is built on sales order data that is sent to project management.

Resolution

So the document flow shows the sales order depending on its status:

  • If status is “In Process”, so it has been submitted and communicated to other areas for further processing so such sales orders will be visible  in project
  • If status is “In Preparation”, due to this status it has not been communicated to other areas yet so such sales orders will be visible  in project

See Also

Same is applicable for sales quote as well

Keywords

KBA , SRD-PRO-PMN , Project Management , Problem

Product

SAP Business ByDesign all versions