3025023 - An SAP SuccessFactors Issue Cannot be Reproduced

The issue reported in an SAP SuccessFactors module cannot be recreated by Product Support.

SAP SuccessFactors HCM Suite

Possible causes include server performance, browser type/version, platform compatibility, supportability, server time, and screen resolution.

The reported issue cannot be replicated by Support. As a result, it will not be possible to find the root cause of the problem. Thus, the case is set for closure. 

In case the error/behavior is exhibited again, a new Support case must be created with new examples and screenshots, steps to reproduce the issue, and a timestamp. 

• KBA 2354817 - How to Find SuccessFactors Product Version, Server, Timestamp and Release Details
• KBA 2155240 - Assessing case Priority for SAP SuccessFactors

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