3025156 - Matrix Grid Reports - Normalized Ratings, Custom Weights and Average Rating

This Wiki Article is to clarify the process of rating normalization for the Matrix Grid Reports, how to use Custom Weights to customize this process, and how it is calculated the ratings when using the average, instead of latest.

Normalization of ratings is the process of converting a rating from one rating scale (1-5 rating scale) to a target rating scale (1-3 rating scale, for example) so that it can be displayed in some context. For example, a 1-5 rating coming from a Performance Form needs to be displayed in the Matrix Grid Report, which uses a 1-3 rating scale. Custom Weights can be configured to customize how this process happens. 

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KBA , LOD-SF-SCM-MXG , Matrix Grid Reports (9 Box) , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , How To