SAP Knowledge Base Article - Preview

3025162 - Error: Our policy does not allow the use of this email address as it is used as a shared email address. Please use a unique email address - SAP for Me

Symptom

  • ERROR: Our policy does not allow the use of this email address as it is used as a shared email address. Please use a unique email address.
  • ERROR: Please use a unique individual email address
  • Email Validation: Please use a valid email address
  • Email Validation: Our policy does not support the use of a shared email address for the same customer. Please use a unique individual email address.
  • New users must have an individual email address 
  • Acceptable email address for individual user when creating new S-user IDs
  • Email address for new user does not allow group email addresses 
  • How to add user with a user and not a shared email address
  • When creating a new S-user cannot click Save. E-Mail is highlighted in red.
  • When changing the email address on an S-user ID, cannot click Save. E-Mail is highlighted in red.
  • Cannot create new S-user since email address is a shared email address intended for multiple people
  • This appears to be a shared email account.Please use a unique individual email address.


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Environment

  • SAP for Me -> User Management
  • Does not apply to Technical Communication User IDs

Keywords

group email , shared email address , e-mail address , new user , suser id , userid , private email , work email , , KBA , XX-SER-FORME , SAP for Me , Problem

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