3025178 - Workflow approval request does not reach the approver side with error "No users found for task" in the approval details

Although the status of the sales document is "in approval", the approver does not receive the approval request either in the "My Inbox" app or in the "Notifications" section on the top right corner. Meanwhile, there is an error "No users found for task" in the approval details of this sales document. The approver shows only as a recipient but not as a processor.

SAP S/4HANA Cloud Public Edition

Sales Document, Workflow, Approval Request, Status, In Approval, My Inbox, Notifications, No Users Found For Task, Approval Details, Maintain Business Users, Approver, Recipient, Sales Manager, BR_SALES_MANAGER, Credit Memo Request, Sales Quotations, Sales Contracts, Sales Orders, Customer Returns, Preliminary Billing Documents , KBA , SD-SLS-SO , Sales Orders , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem