SAP Knowledge Base Article - Public

3025660 - EC: Application error when saving Payment Information screen in Hire template


Application error when trying to save Payment information screen in Hire Template


  • SAP SuccessFactors Employee Central - Hire Template
  • SAP SuccessFactors Employee Central - Payment Information

Reproducing the Issue

  1. Admin Center > Manage Data > Create New > Hire Template
  2. Add the required information
  3. Add step > details
  4. Select Configuration UI for 
  5. Select Payment information screen id under MDF Block Type
  6. Click Done > Save
  7. Application error


If you use the Payment Information object, you must also have configured the Personal Information Screen Lookup object


  1. Go to Manage Data > Personal Information Screen Lookup 
  2. If no Personal Information Screen Lookup object is created, then create new object
    If there exists Personal Information Screen Lookup, then Take action > Make correction
  3. Add screenId of payment information object
  4. Save

See Also

2969768- Employee Central Release FAQ - Second Half 2020 (2H 2020)


payment information, hire template, payment information MDF block, application error, error adding MDF block in hire template , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors Employee Central 2011 ; SAP SuccessFactors HXM Core 2011