Symptom
Application error when trying to save Payment information screen in Hire Template
Environment
- SAP SuccessFactors Employee Central - Hire Template
- SAP SuccessFactors Employee Central - Payment Information
Reproducing the Issue
- Admin Center > Manage Data > Create New > Hire Template
- Add the required information
- Add step > details
- Select Configuration UI for
- Select Payment information screen id under MDF Block Type
- Click Done > Save
- Application error
Cause
If you use the Payment Information object, you must also have configured the Personal Information Screen Lookup object
Resolution
- Go to Manage Data > Personal Information Screen Lookup
- If no Personal Information Screen Lookup object is created, then create new object
If there exists Personal Information Screen Lookup, then Take action > Make correction - Add screenId of payment information object
- Save
See Also
2969768- Employee Central Release FAQ - Second Half 2020 (2H 2020)
Keywords
payment information, hire template, payment information MDF block, application error, error adding MDF block in hire template , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , LOD-SF-EC , Employee Central , Problem
Product
SAP SuccessFactors Employee Central 2011 ; SAP SuccessFactors HXM Core 2011