Symptom
An application error happens when trying to save Payment information screen in Hire Template.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Open Hire Template in Manage Data
- Click on 'Details' of the relevant section
- Select 'Configuration UI' for
- Select Payment information screen id under MDF Block Type
- Click Done and Save the modification
- Application error pops up
Cause
If you want to include Payment Information in the hire template, you must also have configured the Personal Information Screen Lookup object and maintain Payment Information details (object type and screen ID).
Resolution
- Go to Manage Data > Personal Information Screen Lookup.
- If no Personal Information Screen Lookup object is created, then create a new object. If Personal Information Screen Lookup configuration exists, then Take action > Make correction.
- Ensure that screen ID of payment information object is maintained.
- Save the modification and retest the service.
See Also
2969768- Employee Central Release FAQ - Second Half 2020 (2H 2020)
Keywords
payment information, hire template, payment information MDF block, application error, error adding MDF block in hire template , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public