SAP Knowledge Base Article - Public

3025660 - Application Error when Saving Payment Information Screen in Hire Template in SAP SuccessFactors Employee Central

Symptom

An application error happens when trying to save Payment information screen in Hire Template.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open Hire Template in Manage Data
  2. Click on 'Details' of the relevant section
  3. Select 'Configuration UI' for
  4. Select Payment information screen id under MDF Block Type
  5. Click Done and Save the modification
  6. Application error pops up 

Cause

If you want to include Payment Information in the hire template, you must also have configured the Personal Information Screen Lookup object and maintain Payment Information details (object type and screen ID).

Resolution

  1. Go to Manage Data > Personal Information Screen Lookup.
  2. If no Personal Information Screen Lookup object is created, then create a new object. If Personal Information Screen Lookup configuration exists, then Take action > Make correction.
  3. Ensure that screen ID of payment information object is maintained.
  4. Save the modification and retest the service.

See Also

2969768- Employee Central Release FAQ - Second Half 2020 (2H 2020)

Keywords

payment information, hire template, payment information MDF block, application error, error adding MDF block in hire template , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem

Product

SAP SuccessFactors Employee Central all versions