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3026205 - Error opening My Inbox application in cloud

Symptom

  •  When attempting to open My Inbox from Neo environment or from Cloud Foundry environment, below error occurs:

    App could not be opened because the SAP UI5 component of the application could not be loaded. Failed to load UI5 component for navigation intent

  • My Inbox application is not opening and showing below error in console log:

    Failed to load UI5 component for navigation intent #MyInbox-DisplayMyInbox - s.fromURL is not a function
    TypeError: s.fromURL is not a function

    The issue is most likely caused by application cross.fnd.fiori.inbox.bpmmyinbox. Please create a support incident and assign it to the support component of the respective application. - Failed to load UI5 component with properties


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Environment

  • Business Technology Platform
  • My Inbox
  • Neo
  • Cloud Foundry
  • My Inbox

Keywords

SCP , Cloud, Cloud Foundry, BPM, BPM Inbox, TCM, My Inbox, BTP, Failed to load UI5 , app could not, Fiori, Fiori Cloud, Fiori Launchpad on cloud , KBA , CA-INB-FIO , Fiori UI for My Inbox Application , EP-CPP-NEO-SFC , Launchpad Site and SAP Fiori Cloud , CA-INB , Fiori UI for My Inbox Application , Problem

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