Symptom
When editing the a goal status in the Mobile device the app allows to change and save, however, the information does not get updated.
Environment
SAP SuccessFactors Performance and Goals
Reproducing the Issue
- In the Mobile app go to Goals
- Select a goal to edit
- Change the goal status
- Click save
- The goal status does not update
Cause
This is a configuration issue related to the Role Based Permission "Admin Access for Goal ODATA API Export”, this permission is for the Data Protection Officer role only. Do not grant this permission to users other than the Data Protection Officer. If enabled, mobile users can see previously deleted goals and may encounter system disfunction when they try to add, edit, or delete goals on a mobile device.
Resolution
Remove the permission "Admin Access for Goal ODATA API Export” from the affected users Role Based Permission.
Keywords
Goal status mobile, goal state, unable to update, android, iOS, goal fields, mobile , KBA , LOD-SF-GM-MOB , Mobile , Problem