SAP Knowledge Base Article - Public

3026231 - Unable to update Goal Status [Mobile] - Goal Management

Symptom

When editing the a goal status in the Mobile device the app allows to change and save, however, the information does not get updated.

Environment

SAP SuccessFactors Performance and Goals

Reproducing the Issue

  1. In the Mobile app go to Goals
  2. Select a goal to edit
  3. Change the goal status
  4. Click save
  5. The goal status does not update 

Cause

This is a configuration issue related to the Role Based Permission "Admin Access for Goal ODATA API Export”, this permission is for the Data Protection Officer role only. Do not grant this permission to users other than the Data Protection Officer. If enabled, mobile users can see previously deleted goals and may encounter system disfunction when they try to add, edit, or delete goals on a mobile device.

Resolution

Remove the permission "Admin Access for Goal ODATA API Export” from the affected users Role Based Permission.

Keywords

Goal status mobile, goal state, unable to update, android, iOS, goal fields, mobile , KBA , LOD-SF-GM-MOB , Mobile , Problem

Product

SAP SuccessFactors Performance & Goals all versions