3026417 - SAP Marketing - Interaction Import via shareable Contact ID

An Interaction imported to SAP Marketing is not assigned to the correct contact. In certain cases the interaction is assigned to a Container Contact.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP Marketing Cloud Edition
• SAP Marketing OnPremise starting with release 1809

Origins of Contact IDs; Not relevant for identification;
Inbound Interaction; ID of import entry &1 can't be used for identification; entry is rejected; ID cannot be used for identification; contact is rejected Herkünfte von Kontakt-IDs; Nicht relevant für die Identifzierung;
eingehende Interaktion; Kann ID v. Importeintrag &1 nicht f. Ident. verwenden; Eintrag abgelehnt; Kann ID nicht f. Identif. verwenden; Kontakt wird abgelehnt Origines des ID de contact; Non pertinent pour l'identification;
Interactions d'entrée; Utilisation ID entrée import. &1 impossible pr identif.; entrée refusée.; L'ID ne peut pas être utilisé pour l'identification ; contact refusé. , KBA , CEC-MKT-DM-IA , Interaction , CEC-MKT-DM-IC , Interaction Contact , How To