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3026437 - How to troubleshoot Alerting Framework issues


You are working with SAP Solution Manager system, and system is creating alerts for Alerting Extractors, or you check Alerting Framework and see warnings / errors.

  1. Some extractors are not being scheduled at should be, for example ST_PI_15 is not performing calls every 15 minutes, or ST_PI not being called every 5 minutes.

    Extractors not gettings scheduled with corresponding periodicity.png
  2. Some concrete metric, when RFC calls corresponding Data Provider, it fails:

    Extractor shows Data Provider XX No data collected errors.png



SAP Solution Manager 7.2


SAP Solution Manager 7.2


Alerting Framework, ST, ST-PI, ST_PI_XXX_CLNT_XXX, monitoring extractors , KBA , SV-SMG-MON-ALR-PRV , Metric / Event Provider Connector , SV-SMG-DIA-SRV-EFW , Extractor Framework , Problem

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