SAP Knowledge Base Article - Public

3026619 - Candidate going to previous step(s) when restarting Onboarding activity - Onboarding 1.0

Symptom

Onboarding candidates are moving directly to previous step when restarting an activity from onboarding dashboard instead of going to the beginning of the step.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

If the activity is at the first panel of a given step, when it is restarted the activity will move to the previous steps. Expected behavior.

For example, let's say that the activity is at first panel of New Employee Step. Once the activity is restarted, it will be moved to PHV step.

Resolution

If the activity is at the first panel of a given step, when it is restarted the activity will move to the previous steps. Expected behavior.

For example, let's say the activity is at first panel of New Employee Step. Once the activity is restarted, it will be moved to PHV step.

Keywords

restart, activity, skip, step, re-start, move, phv , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Onboarding