SAP Knowledge Base Article - Public

3027037 - Data from Additional paperwork not populating on the form - Onboarding 2.0

Symptom

Data from additional paperwork step is not populating on the form

Environment

SAP SuccessFactors Onboarding 2.0 - All Versions

Cause

This issue can have many causes, on of them can be that the candidate has not provided data on the Additional Paperwork step, or has not completed it.

Resolution

In order to review if the candidate complete the Additional Paperwork step, you can do the following steps:

  1. Copy candidate's Onboarding Process
  2. Go to Manage Data
  3. Select Onboarding Data Collection User Configuration
  4. Past candidate's Onboarding Process
  5. The Data will appear if it was completed.

Keywords

Additional Paperwork ; populated ; missing , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding 2011