3027047 - When searching on the Proxy Now feature several results that don't match with your search are being shown

• When searching on the Proxy Now feature several results that don't match with your search are being shown;
• The Proxy Now feature is showing several results when I'm searching for a specific username;

SAP SuccessFactors HXM Suite

1. You are login into SF and decide to proxy a user using the Proxy Now feature;
2. Once you add the username in the Proxy Now field search, several results are being shown, not only the correct one.

Our Engineering Team has found some room to improve in the search method from the Proxy Search.

Engineering Team is working internally to improve Proxy Search and once we have an official schedule, we'll be updating this article.

Workaround:

1. Go in Settings > Proxy > Become Proxy;
2. In the “Become Proxy For” drop-down option, the logged-in user must be able to select the user he wants to proxy to > Go.

Proxy misbehaving, issue, not searching correctly

KBA , LOD-SF-PLT-PRX , Proxy , Problem