SAP Knowledge Base Article - Public

3027084 - Description missing for Product while adding it to Contract

Symptom

 Description missing for Product while adding it to Contract.

Environment

SAP Cloud for Customers

Cause

When you add a Contract Item from Template, then the item description of the Contract Template is used.
When you add a Contract Item directly from the Product OVS, then the current Product master data description is used.

Resolution

You can check that the correct product was added:

After saving click at the Product ID link and then you navigate to the Product master data and there you see the expected description.

Keywords

KBA , LOD-LE-COP-SLS , Sales Contract , How To

Product

SAP Cloud for Customer core applications 2102