SAP Knowledge Base Article - Public

3027118 - Error when trying to terminate a manager - SAP Employee Central

Symptom

When trying to terminate a manager following error appears:

" User (*direct report user id*) cannot be their own manager. Manager cannot be another user of the same person. The operation could not be performed because there were errors with other records reported "

The error just pulls while saving the transfer in the database.

Hence, if there is no workflow, the system will throw the error message while saving the termination however, if there is workflow where transfer is saved in the database when workflow is approved, the system will throw the error message for the last workflow approver.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HXM Core

Cause

A direct report for the terminated manager was selected to receive the direct reports, consequently the direct report will be his own manager which is not allowed.

Resolution

Create the termination action again but now do not select any direct report to transfer the direct reports.

Keywords

User cannot be their own manager, ECT_service_layer_JOBINFO_MANGER_SAME_ID, Unable to approve termination workflow, last approver is facing an error, The operation could not be performed because there were errors with other records reported , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions