Symptom
When trying to terminate a manager following error appears:
" User (*direct report user id*) cannot be their own manager. Manager cannot be another user of the same person. The operation could not be performed because there were errors with other records reported "
Hence, if there is no workflow, the system will throw the error message while saving the termination however, if there is workflow where transfer is saved in the database when workflow is approved, the system will throw the error message for the last workflow approver.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HXM Core
Cause
A direct report for the terminated manager was selected to receive the direct reports, consequently the direct report will be his own manager which is not allowed.
Resolution
Create the termination action again but now do not select any direct report to transfer the direct reports.
Keywords
User cannot be their own manager, ECT_service_layer_JOBINFO_MANGER_SAME_ID, Unable to approve termination workflow, last approver is facing an error, The operation could not be performed because there were errors with other records reported , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , Problem