SAP Knowledge Base Article - Preview

3027691 - In the Maintenance Plan the Field Consider Ticket Resolved On Date is not Editable

Symptom

In the maintenance plan for type as Cyclical and condition as Time Based, the field Consider Ticket Resolved On Date is greyed out.


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Environment

SAP Cloud for Customer.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Maintenance Plan , Active Status , Consider Ticket Resolved On Date , KBA , ticket template , time based , cyclical , LOD-CRM-MPL , Maintenance Plan Processing , Problem

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