- Receiving DocuSign SSO Certificate expiring email:
"We are reaching out to inform you that your DocuSign SSO Certificate is due to expire on <DATE>. On this date, DocuSign will no longer accept SAML responses from expired Certificates. Failure to update the Certificate in your Identity Provider will result in your inability to log into DocuSign via SSO.
Your updated SSO Certificate will be available on <DATE> on DocuSign’s Trust Center. Please reach out to your IT Team or Single Sign-On Administrator for assistance updating your Certificate. "
- SSO Cert Expiry
Posted in Account Health
<Date> | <Time>
The DocuSIgn SSO certificate in your IDP is due to expire. DocuSign will no longer accept saml responses from the expired certificate. To prevent service disruption, please update your SSO certificate between the offer and enforced certificate dates: Demo and Prod Offer Date: <Date>. Demo Enforce Date: <Date> and Prod Enforce Date: <Date>
Download the certificates from our trust site
SAP Signature Management by DocuSign
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