SAP Knowledge Base Article - Public

3027703 - Offboarding Auto Cancelled reason - Onboarding 2.0

Symptom

You are trying to inactivate the cancellation reason "Offboarding Auto Cancelled reason" in ONB2CancelOffboardingReason picklist, however, the option is still showing up in the Offboarding cancellation reasons dropdown.

Environment

SAP Successfactors Onboarding 2.0 - All Versions

Reproducing the Issue

  1. Go to picklist center;
  2. Search for the picklist ONB2CancelOffboardingReason;
  3. Set the value ONB2_OFB_AUTO_CANCELLED as inactive;
  4. Go back to Offboarding dashboard and try to cancel offboarding for one of your employees;
  5. The option Offboarding Auto Canceled will still show up in the cancelation list.

Cause

At present, is not possible to remove this option from Offboarding cancelation reasons. It's also not recommended inactivate this option, since this option is used by Offboarding automatic clean up job.

Resolution

Please advise your team do to not use this option as cancellation reason.

See Also

Canceling an Onboarding Process

Keywords

ONB2_OFB_AUTO_CANCELLED, ONB2CancelOffboardingReason, Offboarding, Auto, Canceled  , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions