3027714 - DM - Error "The file exists" when checking in any chapter

When checking in a chapter (apply changes), there is an error

 "The file exists"

 In the application server log, there is this error

2020-02-28 07:05:02.5951 [5] [ERROR] ==>

-------- Begin --------

ErrorID: 055dc959-40c6-4bce-b703-6015124ab862

Message: The file exists.

Source: mscorlib

Stack trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.IO.Path.InternalGetTempFileName(Boolean checkHost)

at cundus.enterpriseReporting.Services.Util.UtilAntivirusCheck.ContentHasVirus(Byte[] content, Int32 chapterId, String extension, String& message)

at cundus.enterpriseReporting.Services.ReportService.SaveChapterContent(Int32 chapterid, Byte[] binaryObject, CheckInMode cim, String comment, Int32 position, Int32 part, Int32 partcount)

at cundus.enterpriseReporting.Web.WebServices.WDocumentService.setChapterContentXL(Int32 chapterid, Byte[] binaryObject, CheckInMode cim, String user, String comment, Int32 position, Int32 part, Int32 partcount, Int32 lcid)

-------- End --------

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

 Disclosure Management 10.1

 file exists , KBA , dm , EPM-DSM-GEN , DM core functionalities , Problem