3027787 - [Onboarding] Unable to Fetch Form Data error while loading I-9 Paperwork Tile for External Hire

Symptom

Getting an error message when a new hire attempts to work through their I9 paperwork. The tile appears as expected but following error appears when trying to load the tile-

"Unable to Fetch Form Data"

Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2011

Keywords

Onboarding2.0, Unable to Fetch Form Data, I-9 form, External Hire error, EC Entities Configuration , KBA , LOD-SF-OBX-EVF , Everify , Bug Filed

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