SAP Knowledge Base Article - Public

3027804 - Error on Updating or Importing Pay Component

Symptom

  • When trying to delete/update a pay component in manage organization pay and job structures, the system throws an application error with the fingerprint=a4308316899b1d8c2bd30e6d752d4a9aca759da6
  • Import for Foundation Object (Pay Component) records is failing. Downloaded status reports all records failed, Error message : "Internal System error encountered while importing record".

Environment

  • SAP SuccessFactors Employee Central : Foundation Objects
  • SAP SuccessFactors Employee Central : Time Off
  • SAP SuccessFactors Employee Central : Pay Component
  • SAP SuccessFactors Employee Central : Time Payout

Cause

Pay component field is Inactive in the object 'TimeAccountPurchaseProfilePayComponentAssignment'

Resolution

  1. Go to: Configure Object Definitions
  2. Search: Object Definition > TimeAccountPurchaseProfilePayComponentAssignment
  3. Take Action > Make Correction
  4. Field payComponent, click Details and update Status to Active and save

Keywords

TimeAccountPurchaseProfilePayComponentAssignment, Pay Component, Time Off, Payout, Time Account Purchase Profile, Employee Central, a4308316899b1d8c2bd30e6d752d4a9aca759da6, EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION, Internal System error encountered while importing record , KBA , LOD-SF-EC-FOO , Foundation Objects (Organisation, Pay and Job Structures) , LOD-SF-EC-TIM-PYT , Payouts - Self Service, Admin, Termination , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions