SAP Knowledge Base Article - Public

3027855 - Requested Date is Showing wrong in Service Quote

Symptom

Requested Date is always showing in UTC in Service Quote.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Service Orders -> Service Quotes view
  2. Select Service Quote ABC (ABC represents the Service Quote ID)
  3. Under General tab -> Main Information

The Requested Date is in UTC.

Cause

This is an expected behaviour.

Resolution

To get the time in CET or any time zone on the service quote, change the setting in My Settings and then log out of the system and log back in. Create a new service quote and this will now display as CET.

This is applicable for other documents also.

Keywords

Time Zone issue; Requested Date wrong , KBA , SRD-CRM-QUO , Quotations , Problem

Product

SAP Business ByDesign all versions