Symptom
- A2A Service Interface fails with error "Cannot convert character sets for one or more characters".
- This issue can occur for Multiple interfaces like MaterialReplicationInitiatedByExternalIn, CustomerOrderReplicationIn etc.
Environment
SAP Cloud for Customer
Cause
- This error is because in inbound payload contains a non-ASCII character which is not parsed by SAP Cloud for Customer
- example of non-ASCII character (¿)
Resolution
Customer should to remove this character from source system and resend the payload.
Keywords
ASCII character, invalid Character, CustomerOrderReplicationIn, MaterialReplicationInitiatedByExternalIn , KBA , AP-RC-WSM , Web Service Message Monitoring View , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem
Product
SAP Cloud for Customer core applications 2102