SAP Knowledge Base Article - Public

3028289 - "URL isn't valid. Please correct." Message Appears when Editing Account Web Site Field


You are editing an Account, more specifically the Web Site field and you are seeing the message "URL isn't valid. Please correct.". You wonder what triggers this message.


 SAP Cloud for Customer

Reproducing the Issue

  1. Open Account ABC (where ABC is the ID of an Account).
  2. Click in the Edit icon (pencil).
  3. In the Account Header, fill the Web Site field as DEF (where DEF is the URL information you are trying to insert).
  4. Click in the Save button.

You notice the message "URL DEF isn't valid. Please correct.".


There is a blank space character between the DEF URL you are inserting. This can be caused by copying/paste from a formatted text inside a text editor, for example.

This is the only validation made, the single reason why the message could appear in the screen. If you are integrating other systems with C4C, you should only concern with this validation.


Remove any blank space characters between the URL.


URL isn't valid ; Please correct ; Account ; Web Site ; , KBA , LOD-CRM-ACC , Account , How To


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