SAP Knowledge Base Article - Preview

3028300 - Webhooks Not Triggering for accounts.setAccountInfo API Calls

Symptom

  • Account updated webhooks are not triggering for accounts.setAccountInfo API calls.
  • This issue occurs when the "muteWebhooks" parameter is set to true in the API request.




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Environment

  • SAP Customer Data Cloud
  • Webhooks

Product

SAP Customer Data Cloud all versions

Keywords


webhooks not initiating, accounts.setAccountInfo, muteWebhooks, REST API issue, user profile update, webhook troubleshooting, API call issue, webhook parameter, webhook not firing, webhook configuration, API webhook, account update issue,  customer data cloud, Gigya , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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