SAP Knowledge Base Article - Preview

3028377 - Error: 'Unable to load database connector… [JRC00003069]' when opening a report with saved data that contains a linked subreport in Crystal Reports Viewer


  • Crystal Reports Viewer crash.
  • When opening a report in Crystal Reports Viewer, it generates an error and crash.
  • Able to open the same report with saved data in Crystal Reports, but not in Crystal Reports Viewer.
  • When attempting to open a report with saved data that contains a linked subreport, Crystal Reports Viewer crash with the error:  

    "Unable to load database connector 'com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader'. - [JRC00003069]
     Caused by: Unable to load database connector 'com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader'. - [JRC00003069]
     Caused by: com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader - [Internal Error BundleLoaderL483]"



  • SAP Crystal Reports Viewer 2013
  • SAP Crystal Reports Viewer 2016 


SAP Crystal Reports viewer 2013 ; SAP Crystal Reports viewer 2016


KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Bug Filed

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