You are creating an outgoing bank transfer, however, the corresponding payment does not have the memo line you are expecting.
SAP Business ByDesign
Reproducing the Issue
- Go to the Payment Management Workcenter.
- Go to the Payment Monitor View and search for the selected outgoing payment.
- Open the payment and then open View All.
- On the General tab you can see the Memo .
Here you see only an payment date or issue date in the memo line.
The memo line in the payment is a collection of text fragments defined by Payment Correspondence Profiles. This is defined in the Fine-Tune activity Outgoing Bank Transfers. These profiles are responsible for automatically generating the memo line in the payment based on respective invoice/credit memo data depending on the medium format.
You have maintained a payment correspondence profile which includes for eg. invoice number, issue date and amount.
In the Payment Correspondence Profile you have different Line Types (Line Type 1 and Line Type 4(Advice)).
When the memo line is being generated the code will decide if it is a type 1 memo or a type 4 memo. The decision for this comes down to a check-box in the Supplier Financial Data called "Remittance Advice Required". If this is enabled then the memo lines will follow path for type 4, otherwise they will follow path for type 1.
This is the expected system behaviour.
KBA 2170978 How to Enter a Memo Line Text Into a Tax Payment
Payment Correspondence Profiles, Outgoing Bank Transfer, Memo line , KBA , AP-PAY , Payment Processing , Problem