SAP Knowledge Base Article - Public

3028885 - Login as Another User: User is not getting changed


You have changed the User assigned to the Keytest User in the Login as Another User functionality; however the User is still the old one.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Admin workcenter.
  2. Go to General Settings.
  3. Open Login as Another User.
  4. Change the User assigned to the Keytest User.
  5. Save.

Result: The User appears to be changed but when checking the Keytest User in the Business Users, the assigned User is still the old one.


Please remove the old entry in the functionality and add the new one fresh. This will create a new association.


Login as Another User, old, not changed , KBA , LOD-LE-RC-GEN-XCR , General Cross Topics , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions