SAP Knowledge Base Article - Public

3029018 - Internal Candidate's Name Appearing in Application Status Audit Trail

Symptom

Internal Candidate's Name Appearing in Application Status Audit Trail

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. An Internal candidate applies to job requisition, before pressing submit application the candidate saves the application.
  2. After the application is saved, the internal candidate returns to the saved application at a later time and submits the application.
  3. When checking the application status audit trail, the name of the internal candidate is displayed beside "user:".
  4. We expect to see the value "system system" and not the name of the internal candidate.

Cause

The behaviour is currently expected.

Resolution

The Development team and product management team were made aware of this issue and analysed the impact areas at design level.

It was decided that based on the current design of the system, although not desirable the behaviour is expected.

In order to fix this issue, the product is going to need to be enhanced and it is not a simple task. The impacted areas will need to be redesigned.

For this reason, the issue is not being addressed as a defect. The development team have opened an internal enhancement (reference RCM-89696) to prioritize this for the 2111 release.

Unfortunately, this is not a commitment but a target date to fix the issue and is subject to change.

Keywords

Application status audit trail, anonymized, internal candidate, user, system system, name, appear,  , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions