SAP Knowledge Base Article - Public

3029143 - No service user is shown under "Update process flow for ONB" drop down

Symptom

No service user is shown under Update Process Flows for Onboarding 2.0 and Offboarding 2.0 drop down

Environment

Onboarding 2.0

Reproducing the Issue

1. Navigate to Update Process Flows for Onboarding 2.0 and Offboarding 2.0

2.No users to select from the drop down ' Select service user'

Cause

The default BPE group name and role name are changed in manage permission role and group

Resolution

Navigate to Manage permission role and maintain OnboardingBpeAdmin, this role name should not be changed.

Navigate to Manage permission group and maintain OnboardingBPEServiceUser, this group name should not be changed.

Keywords

Service user,Update Process Flows for Onboarding 2.0 and Offboarding 2.0 , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding all versions