SAP Knowledge Base Article - Public

3029168 - Error Change Or Delete Duplicate Rows With Key 0027 12 In Category Assignment

Symptom

Error message seen when assigning category 0027 to the appointment for activity in fine tuning.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Business Configuration work center.
  2. Select the Implementation Projects view.
  3. Select the Open Activity List.
  4. Select Fine Tune.
  5. Show All.
  6. Search and open Activities.
  7. Choose Assign Categories.
  8. Select 12 - Appointment under Available Activity Types.
  9. Select the Add Row button under Available Categories for Appointment.
  10. Add the code 0027 - Visit by choosing from drop down list.
  11. Choose Save and Close.
  12. Error appears : Change or delete duplicate rows with key '0027' '12" in 'Category assignment', however there is no rows maintained with key 0027.

Cause

Category 0027 is reserved for visits. This cannot be used for appointments.

Resolution

This is an expected behavior.

Keywords

Error, Change Or Delete, Duplicate Rows, key 0027, Categroy assignment , KBA , error, change or delete, duplicate rows, , key '0027' '12" in 'categroy assignment' , LOD-CRM-ACT , Activities , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions