Symptom
Error message seen when assigning category 0027 to the appointment for activity in fine tuning.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Business Configuration work center.
- Select the Implementation Projects view.
- Select the Open Activity List.
- Select Fine Tune.
- Show All.
- Search and open Activities.
- Choose Assign Categories.
- Select 12 - Appointment under Available Activity Types.
- Select the Add Row button under Available Categories for Appointment.
- Add the code 0027 - Visit by choosing from drop down list.
- Choose Save and Close.
- Error appears : Change or delete duplicate rows with key '0027' '12" in 'Category assignment', however there is no rows maintained with key 0027.
Cause
Category 0027 is reserved for visits. This cannot be used for appointments.
Resolution
This is an expected behavior.
Keywords
Error, Change Or Delete, Duplicate Rows, key 0027, Categroy assignment , KBA , error, change or delete, duplicate rows, , key '0027' '12" in 'categroy assignment' , LOD-CRM-ACT , Activities , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions