SAP Knowledge Base Article - Public

3029315 - PDF Icon For Outbound Delivery Not Displayed in The Document Flow

Symptom

When you open the document flow of the Sales Order ABC (ABC represents the Sales Order ID) you notice that there is no PDF icon for the respective Outbound Delivery XYZ (XYZ represents the Outbound Delivery ID)  which is in a Released state.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Work centre Outbound Logistics. 
  2. Select the view Outbound Deliveries.
  3. Search for the Outbound Delivery XYZ. 
  4. Click Edit.
  5. Go to the Document Flow tab. 

The PDF icon is not displayed in the corresponding Outbound Delivery box.  

Cause

The Delivery Note output in the Outbound Delivery XYZ is in status Pending.

Resolution

This is the expected behaviour.

The PDF icon in the Document Flow will be displayed only when the corresponding output is successfully submitted.

Keywords

pdf, outbound delivery, output, document flow, missing, not displayed , KBA , AP-ODP , Outbound Delivery Processing , How To

Product

SAP Business ByDesign all versions