Symptom
When accessing the Talent Pools page, the logged-in user is not able to perform any actions (create, edit and/or delete) on the pools or nominations; or see nominations or pools; or see the pools mapped to a position in Succession Org Chart.
Environment
- SAP SuccessFactors Succession Management
- SAP SuccessFactors MDF Talent Pools
Cause
The missing pool/information/action can be caused by several configuration issues, depending on the scenario:
- User is not able to see or act upon Pools;
- User is not able to see or act upon Pools’ nomination(s);
- User is not able to see and/or act on Talent Pools in v12 Succession Org Chart.
Resolution
The Guided Answers (Decision Tree) MDF Talent Pools: Missing Pool / Information / Action button will guide you on troubleshooting issues related to users not being able to perform any actions (create, edit and/or delete) on the pools or nominations; or see nominations or pools; or see the pools mapped to a position in v12 Succession Org Chart.
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