Symptom
When accessing the Talent Pools page, the logged-in user is not able to perform any actions (create, edit and/or delete) on the pools or nominations; or see nominations or pools; or see the pools mapped to a position in Succession Org Chart.
Environment
- SAP SuccessFactors Succession Management
- SAP SuccessFactors MDF Talent Pools
Cause
The missing pool/information/action can be caused by several configuration issues, depending on the scenario:
- User is not able to see or act upon Pools;
- User is not able to see or act upon Pools’ nomination(s);
- User is not able to see and/or act on Talent Pools in v12 Succession Org Chart.
Resolution
The Guided Answers (Decision Tree) MDF Talent Pools: Missing Pool / Information / Action button will guide you on troubleshooting issues related to users not being able to perform any actions (create, edit and/or delete) on the pools or nominations; or see nominations or pools; or see the pools mapped to a position in v12 Succession Org Chart.
Keywords
TP, pool, missing info, information, action, edit, view, unable to, user, users, talentPool object, RBP, talent pool, pools, delete, JDM, JPB, nomination, nominee
Product
SAP SuccessFactors Succession & Development all versions