SAP Knowledge Base Article - Public

3029421 - MDF Talent Pools: Missing Pool / Information / Action button - Guided Answers

Symptom

When accessing the Talent Pools page, the logged-in user is not able to perform any actions (create, edit and/or delete) on the pools or nominations; or see nominations or pools; or see the pools mapped to a position in Succession Org Chart.

Environment

  • SAP SuccessFactors Succession Management
  • SAP SuccessFactors MDF Talent Pools

Cause

The missing pool/information/action can be caused by several configuration issues, depending on the scenario:

  • User is not able to see or act upon Pools;
  • User is not able to see or act upon Pools’ nomination(s);
  • User is not able to see and/or act on Talent Pools in v12 Succession Org Chart.

Resolution

The Guided Answers (Decision Tree) MDF Talent Pools: Missing Pool / Information / Action button will guide you on troubleshooting issues related to users not being able to perform any actions (create, edit and/or delete) on the pools or nominations; or see nominations or pools; or see the pools mapped to a position in v12 Succession Org Chart.

Keywords

TP, pool, missing info, information, action, edit, view, unable to, user, users, talentPool object, RBP, talent pool, pools, delete, JDM, JPB, nomination, nominee

, KBA , LOD-SF-SCM-TP , Talent Pools , Problem

Product

SAP SuccessFactors Succession & Development all versions