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SAP Knowledge Base Article - PreviewSymptom
You are unable to use the e-mail channel address as a condition when creating an e-mail workflow rule.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
E-mail, Channel, Address, Condition, Workflow, Workflow Rule, Rule, C4C, Cloud for Customer, Service, E-mail Channel, Unavailable, , KBA , LOD-CRM-SRP-WKF , Ticket Workflow , How To
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